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CUSTOMER HISTORY

CLIENT CRM EVERY CUSTOMER, LIKE THEY NEVER LEFT.

Customer history, appointments, messages, invoices, photos, and follow-ups in one profile so every customer can buy again.

Customer Profile
CR
Carlos Ramirez
+1 (210) 555-0182 · San Antonio, TX
RepeatServiceVIP
7
Appointments
$2,840
Revenue
4.9★
Rating
LAST SERVICE
Service Visit — Apr 12, 2026
Next due in 6 months · Jul 2026

What's included

ACRMbuiltforappointment-basedbusinesses,notdeskwork.
01
Customer profile

Address, phones, appointments, quotes, invoices, notes, and photos on one screen.

02
Conversation history

Texts, emails, missed calls, and follow-ups tied to the right customer.

03
Repeat customer alerts

Spot customers who should come back but have not booked.

04
Smart lists

Segment by service type, ZIP code, last visit, or lifetime value.

01Profile

Beforeyouanswer,youknowwhoitis.

Name, address, history, balance, last appointment, and last conversation. When they call, you sound organized.

Customer Profile
CR
Carlos Ramirez
+1 (210) 555-0182 · San Antonio, TX
RepeatServiceVIP
7
Appointments
$2,840
Revenue
4.9★
Rating
LAST SERVICE
Service Visit — Apr 12, 2026
Next due in 6 months · Jul 2026

02History

Everyappointmentleavesusefulcontext.

Photos, team notes, approved quote, paid invoice, and customer feedback are saved. The next visit starts with memory.

Activity Timeline
Service appointment completed
Apr 12, 2026
5-star review received
Apr 15, 2026
Thank-you text sent
Apr 16, 2026
Follow-up visit completed
Jan 08, 2026
Follow-up sent — no reply
Jan 10, 2026

03Follow-up

Yourcustomerlistbecomesasalesengine.

Filter customers by service, date, or area and send relevant campaigns or follow-ups. It is not a notebook; it is hidden revenue.

SMART FOLLOW-UPS
Win-back opportunity
Maria G. hasn't booked in 8 months. Send a check-in?
Due for service
Carlos R. is due for a repeat service in 3 weeks.
Ask for a review
Appointment #1204 was completed 3 days ago. Strike while it's fresh.
0%of appointments are repeat customers

Customers used to live in my phone and random notes. Now anyone in the office can see the full history and sell the next appointment.

Sandra M. · Morales Services, Dallas

Neverloseacustomer
toaforgottenfollow-up.
Book a free demo

No contracts.

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CRM software for your business | Latin Branding